"Think of the knowledge
manager as an ombudsman, a person from the
business for the business, on a full-time
basis. A part-time knowledge manager is
an inertia killer." |
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Additional Services |
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Inquire is prepared
to help you with knowledge creation.
Our talented staff of experienced technical
writers can transform your intellectual
capital into usable, searchable knowledge.
Typical engagements might include the
creation of content for web-based self-service
or the development of content for a
general information domain such as Human
Resources or Technical Support. Of course,
if you prefer to engineer the content
on your own Inquire can supplement that
effort on site or off.
FAQ
- Conversion existing content
into FAQ's
- Examine Content for Viability
in Self-Service Realm
General Information Topics
- Customer Service
- HR
- Sales & marketing
- Technical Support
Troubleshooting guides
Standards,Style, & Edits
- Develop standards for "look
and feel"
- Review content for grammar,
syntax & voice
Content Project Management
- Customer supplied staff
- Task leadership supplied by
inquire incorporated
- Co-development of standards
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